IT Management Services
for business

Welcome

With the proliferation of cyber threats and reliance on IT Services, Harlequin CDIS has become a partner to many organisations, from SME to large financial institutions in the UK, Europe and United States, through our integrity and commitment to delivering “right first time” solutions.

Our international clients, including Embassies, High Commissions, large banks & building societies, recognise our wide ranging experience and skills to work discretely throughout the world.

Be safe in the knowledge that your IT is robust, your online reputation secure, and that malicious activity will be prevented before it reaches your assets.

24/7 monitoring
of your IT systems

About

Harlequin CDIS is a technology deployment and managed Services Company.

Integrity and trust are the cornerstones of any relationship and this is what Harlequin CDIS is built on, which, creates long-term partnerships with our clients.

Today, everyone relies heavily on secure, safe and robust IT systems and services to deliver their core business functions. Our extensively experienced team assists companies to be as effective as possible making best use of current and emerging technologies.

Where an organisation requires that something outside of the box, our development and integration solutions can deliver the product and/or solutions to meet those needs.

systematic management of
mail data and backups

Our Services

Our Proactive Managed Services, reduces downtime and increases operational efficiency.

Whether an organisation needs IT management, managed security, email protection or data back-up solutions, we can help to improve business operations and get the most out of their IT Resources. All our services are quick and easy to deploy: no hassle, no time lost.

We are able to:

  • Detect problems and often fix them automatically
  • Reduce downtime
  • Increase operational efficiency
  • Offer cost-effective access to enterprise level support
  • Provide fixed monthly rates no matter how many IT problems and support real-time internet security. 

 

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Our Services

IT Managed Services

Network Intelligent Vulnerability Monitoring

At Harlequin CDIS we provide continual monitoring of IT networks and devices. We ensure that IT performance and reliability are maintained which in turn increases organisational investment.

Companies are able to concentrate on the business goals whilst fully confident that their IT Infrastructure is capable and secure enough to achieve them.

Our services cover:

  • Server Monitoring 24/7
  • Desktop Monitoring
  • Network Monitoring
  • Software Support
  • Online Backup
  • Cloud Solutions
  • On Site Support
  • Remote Support
  • Hardware As A Service
  • Anti-Malware Solutions
  • Consultancy
  • Website Management
  • Domain Registration
  • Software as a Service
  • Website Design
  • Website Hosting

All services are available 24/7

Any detected or reported problem is issued as a ticket and allocated to a fully qualified and appropriate IT support technician. All tickets are monitored, reviewed and resolved in accordance with agreed service levels. This provides a full audit record of troubleshooting issues both raised and solved.

Fast and secure access to managed IT systems allows us to respond to IT issues on demand.

Customers are issued their own personal portal access where they can view and manage their tickets and monitor SLA performance. This transparency ensures that customers have information available to them at every step from the start, duration and closure of the process.

Security Managed Services

Network Intelligent Vulnerability Monitoring

Total protection requires constant surveillance, not sporadic security checks.

Harlequin CDIS will continually monitor an organisation’s entire IT infrastructure to ensure that the systems are protected from cybercriminals working to spread viruses, steal confidential information or damage your reputation.

With the sophistication of modern threats, it is no longer adequate to run patches and scans of networks on a weekly basis. A continual monitoring service must be deployed in order for any unexpected occurrences to be discovered instantaneously. Harlequin CDIS are alerted as soon as an issue occurs and immediately work to solve it, where possible. This service provides an audit of your security installation, ensuring that your network is continually and completely secure.

  • Corporate Threat Management
  • Intelligent Vulnerability Monitoring
  • Penetration Testing
  • Top Level Domain Monitoring
  • DNS Hijacking Monitoring
  • Secure Certificate Monitoring
  • Internal and External Perimeter Management
  • Performance Monitoring
  • Email Performance Monitoring
  • Ping Monitoring

Products & Deployment

Network Intelligent Vulnerability Monitoring

Having an extensive network of distributors and direct manufacturer relationships, Harlequin CDIS can supply the solution, deployment and support required to fulfil all of our client’s needs.

  1. With data across all industry sectors burgeoning, thoughts of implementing databases are normally hindered or quashed by the cost of implementing scalable solutions. To this end Harlequin CDIS has developed a database that can be deployed into an organisation and within a few hours have users entering data and producing reports for a fraction of the cost.

Should integration be desired within other applications, such as Sage, this can also be achieved simply and effectively by our Development Team.

  1. Where you may have field engineers, sales teams or surveyors attending sites, our Application Development Team has created a platform on which a mobile app can be deployed. This allows forms, photos and drawings to be uploaded seamlessly from a single app across multiple mobile devices, for widespread data entry to be completed without the need to return to the office.
  1. From telecommunications to manufacturing, we have the capabilities to supply and deploy IT equipment across a wide range of customers and business needs. Our flexibility to meet requirements mean organisations can trust that our projects and solutions can be provided and deployed on schedule and on budget.
your brand is your business
protect your reputation

Brand Protection

Harlequin CDIS recognises that our client’s reputation is their greatest asset and our broad portfolio of services help ensure this.

Services include:

  • Website monitoring
  • Performance testing
  • Defacement monitoring
  • Brand infringement
  • SSL monitoring
  • Dark web monitoring
  • Identity theft identification
  • Site takedown
  • Site shields

By deploying our services, organisations can trust that their online presence is secure and that their clients’ experiences are assured.

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Brand Protection

Brand Protection

Your online reputation is an integral part of your brand

Harlequin CDIS enables our clients to gain control over how they are represented online by un- covering and mitigating the issues that put their reputation at risk and erode customer trust. Our services help detect, uncover and alleviate brand and trademark infringement issues, phishing attacks, web traffic diversions & website integrity issues.

Working closely with our customers we are able to provide a complete managed brand solution which provides total peace of mind.

Listed below are a selection of our brand protection services:

  • Website Monitoring
  • Mobile App Monitoring
  • OOB
  • Domain Monitoring
  • Black List Monitoring
  • SSL
  • Penetration Testing
  • Load Testing
  • Website Shield Protection
  • Vulnerability Scanning
  • Social Media Monitoring

Fraud Protection

Your online reputation is an integral part of your brand

There are many ways in which a company can be compromised, be it attempts to capture client details as they log on to your website or by using stolen identities to obtain goods, money or services by deception.

Harlequin CDIS have a suite of solutions that will detect, manage and protect any fraudulent attempts.

Our services help to reduce cybercrime, protect profitability and maintain your reputation.

Our Fraud Protection Services include:

  • Data Leak Monitoring
  • Site Hijacking
  • Social Media Monitoring
  • Anti-Key Logger Protection
  • Dark Web Monitoring
  • Web Defacement
  • Fund Auditing
  • Identity Theft
  • Email Monitoring 
we monitor the latest
threats and viruses

Who is Responsible?

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#phising #help #thinkagain #internet #safety #fraud

#phising #help #thinkagain #internet #safety #fraud

Please click here to view our archive of news items.


Who is Responsible?

Every day I have a quick read of the Infosecurity magazine and various other publications. From headlines, to whole articles to white papers. AND every day without fail there is a new emerging threat. Are you prepared in some way, all ways or NO way????

You shop online, it's now par for the course. There are very few people out there that do not take advantage in some way of the "benefits" of online shopping. We enter our card details, home address and sometimes our place of work. It makes sense to have your lovely new shoes delivered to work as you won't be at home take them in. So lets say it's not your computer or place of work that is a target of the online fraudster but the company you have just shopped with, you are exposed they know where you work that you won't be at home and your card details!!!

 

My problem but not my problem is that what we are thinking... Who has to take responsibility for this occurrence? Large companies do the right thing and apologise advise you to change your password and so on and we accept this, moan a bit accept an early upgrade or somesuch, and then  forget all about it.

So a few months down the line your card details have been cloned or you get burgled do we link this back?

We all need to start taking responsibility for our own devices and protecting them, individuals, S.M.E's and large corporate companies. We are all responsible. @harlequincdis can help you. Contact us for a chat in exchange for a decent coffe and we are here to help guide you through.

Thoughts for SME's

So, you are a small business, with perhaps 1-15 P.C users. How does cyber-hygiene in the workplace apply to you?  Is it something you have ever considered, or perhaps you feel it does not apply to you.

Think again. 2015 was referred to as the year of the data breach. And sadly statistics are on the increase. Figures from the N.C.A (National Crime Agency) state that Cybercrime is responsible for 53% of all U.K reported crime....53% with figures likely to increase! Now that is scary stuff.

A lot of S.M.E'S see themselves as too small to be affected.  Allow me to ask you this question. Your house is Insured right? Would you conversationally say my house is too small to need Insurance?

Naturally, without question most of us are sensible and have Insurance 'just in case'. So why is your business any different. Your business needs protecting.

Theives, and they are thieves will target anyone that is vulnerable. If your business does not have the appropriate measures in place you are a target.

Now lets move on from this and say you have been targeted. You have now suffered a data breach. What do you do? How do you go about recovering your data? What are the costs to your business, for the recovery and mopping up that needs to be done following on from the data breach? You now have to contact all of your clients, and all of your staff to inform them of this breach and advise them how to proceed.  Your reputation is now damaged, can your business sustain the financial losses .

Another statistic for you.... 80% of S.M.E'S go out of business within six months of suffering a data breach. So let me ask you again DO YOU HAVE CYBERCRIME prevention within your workplace? For all I.T concerns we are available to advise you and guide you through your journey. We offer a bespoke service and are happy to provide a free no obligation site survey in exchange for a decent cup of coffee.  

Follow us on twitter @harlequincdis or @joannefrais and our official website www.harlequincdis.com

helping businesses to keep safe
their data and systems

Contact

Nick Bridgen
Harlequin CDIS Limited
Innovation Centre
Maidstone Road
Chatham
Kent, ME5 9FD

01634 661 579

Call 01634 661 579 or email us: enquiries@harlequincdis.com

 

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